FAQs

Q: Are all of these dice handmade?

A: Yes! All dice on this site are handmade by Dani using a pressure pot to increase clarity. The dice are made from our own molds, with masters from ArcanaCast.

 

Q: How do I care for my dice?

A: All numbers are painted with acrylic paint. Exposure to water may damage the paint. Use a damp cloth to gently clean your dice. Due to the water-soluble nature of the paint, it can be removed if you wish to re-ink your dice. Harsh chemicals like alcohol or nail polish remover will damage the finish of the dice.

To preserve colour and shape please do not store in direct sunlight or very hot conditions. Ultrasonic cleaners may damage the inking in the numbers. A padded rolling mat or tray is recommended to prevent damage to your dice. Do not store with metal or gemstone dice.

 

Q: Is there a sealant or top-coat used on the dice?

A: No. All finishes on the dice are achieved through sanding and polishing. We do not use any top coat or sealant on our dice.

 

Q: Do you do commissions?

A: Not at the moment. We may decide to in the future. By joining our newsletter or following us on Instagram you'll be the first to know if we do!

 

Q: What do I do if I have a problem with my order?

A: Please message us as soon as you can so we can help with any problems that might come up.

 

Q: Where do you ship to?

A: Currently we have restricted shipping due to Covid-19 but we plan to expand this back out when possible and safe. Please see the shipping page for more details as well as pricing.

 

Q: Do you accept refunds and returns?

A: Due to that fact that each dice set and die is unique we do not accept returns or exchanges.